9 Most Popular Team Communication Strategies

Communication is the key to a productive team and happy employees. Strong interpersonal communication improves employee retention. It also gets people excited to come to work and collaborate with friends and acquaintances. Plus, communication builds trust and loyalty.

Many workplaces, unfortunately, are lacking in communication. To keep your team members connected, you can use team communication strategies to nurture better relationships in the workplace.

Here are the nine most popular team communication strategies in business:

Strategy #1: Adopt an open-door team policy.

Ensure any employee with a concern or question feels encouraged to come forward and talk with someone. An open-door policy ensures that team leads and management hear the concerns and questions that could eventually lead to conflict.

Lead by example. Empower employees to communicate with their team leads. Have people say hello, ask how employees are, make jokes, and prioritize group and one-on-one communication in the workplace.

Strategy #2: Use employee communication software.

Setting your workplace up with digital workplace software opens up a new dynamic. Teams can communicate with one another through private and public messaging. Files can be exchanged at the drop of a click. Employees can ask questions, direct message managers, and maximize their minutes.

Group directives can be given and acknowledgments passed out on software like this. For remote workers, having some form of employee communication software is a must to keep workers engaged and on the same page.

Strategy #3: Host regular group meetings.

Once a week, consider having a group meeting in the morning before starting the shift. A group meeting like this is done to issue directives to different groups, motivate employees, update everyone on a project’s progress, and more.

It’s also a time to see if any questions or concerns are moving forward and is a nice way to connect with a large group of people. It’s a communication strategy used frequently on construction sites and other settings where team communication is incredibly important.

Strategy #4: Get team feedback and ideas.

Support open dialogue. Have honest conversations one-on-one with employees as well as in group settings and solicit feedback, ideas, and suggestions on how to make the workplace more comfortable and open.

Doing this allows workers to bring forward ideas that they might not otherwise share. The feedback also provides you potentially with more efficient work when you put these ideas into play.

Strategy #5: Acknowledge hard work.

A strong team communication strategy that has always worked is acknowledging hard work and workplace accomplishments. It costs nothing to tell someone they’ve done a good job, but it makes them feel appreciated.

Someone who feels appreciated will be happier, more empowered, and feel a sense of ownership over their part of your business. Point out both team and individual accomplishments, highlighting the real stars of your workplace when you can.

Strategy #6: Have personal chats & informal banter.

Employee communication software is not all about keeping focused on work. Some permission has to be given to allow for personal chats and informal banter between desk employees. Let their message back and forth, and talk with one another.

This builds morale, provides short breaks between concentrating on work tasks, and heightens the happiness factor at work. Make sure everyone knows it’s alright to message others on the relevant employee software.

Strategy #7: Address team conflicts quickly and efficiently.

Earlier, we mentioned the importance of leading by example. This also involves having difficult conversations and efficiently resolving conflicts. Conflicts can be small, like a joke or insult, but they can also be quite problematic in design.

If there are ever complaints of harassment or workplace discrimination, have a no-tolerance policy for this behaviour. Every employee is allowed to feel safe where they work. If someone’s causing problems, address that immediately. You don’t want that conflict anywhere near your team.

Strategy #8: Check on struggling workers.

All of us go through periods where we aren’t feeling or performing our best. As a leader, identity those people in your team. Have a one-on-one chat with them. See what’s bothering them and what’s going on, and get a grasp on what sort of support they require to move forward.

Someone struggling isn’t necessarily doing so by choice. The result of supporting someone going through a rough period is that you strengthen the relationship with that person and hopefully continue to build morale and connection, which will only bring about good things.

Strategy #9: Host a team event

A team event can be as simple as buying everyone pizza on the last Friday of every month, going to a pub for lunch on a non-workday, or throwing a party. A team event where members can communicate about things that aren’t work-related allows personalities to come through.

Team events allow bonds to form, fostering the sort of responsibility to one another that every employer wants. Team events can also include sports games or concert tickets. These items can be issued as acknowledgment and reward for hard work.